Welltel acquire voice and data company in €5.5 million deal

By Maurice Garvey

BALLYMOUNT communications company Welltel has acquired Irish voice and data services business Intellicom in a €5.5 million deal.

The purchase of Intellicom, a provider of cloud and on-premises telephone, contact centre, unified communications and connectivity solutions, is Welltel’s third acquisition this year.

Ross Murray CEO Welltel Neil Wisdom Director Intellicom and Cian Maher CTO Intellicom 1

Ross Murray (CEO, Welltel), Neil Wisdom (Director, Intellicom) and Cian Maher (CTO, Intellicom)

The deal is part-funded by an investment of €3.3 million from Duke Royalty and brings the company’s total workforce here now to 135 and grows its customer base to 3,500.

Welltel forecasts that its revenues will grow to €17 million by the end of the year.

Founded in 2005, Intellicom provides cloud and on-premises telephone, contact centre, unified communications and connectivity solutions.

Its aim is to help businesses cut telecoms costs, improve staff and customer communications, and drive efficiency, productivity and better customer responsiveness.

Intellicom has had particular success in industries including customer service, telecommunications, retail, government, finance and health.

Following the acquisition, Intellicom will continue to operate as a standalone entity, working with Welltel to provide a wider range of telecoms services to customers.

 Welltel plans to leverage Intellicom skills and products to offer its customers a fully scalable Cloud UC and  contact centre solution that has traditionally only been affordable for the largest enterprises.

Ross Murray, CEO, Welltel, said: “Adding Intellicom to the Welltel Group is exciting news for our team and customers as it neatly enhances our Cloud UC and contact centre portfolio and adds to our voice capability through the addition of Intellicom’s advanced voice network.

With each of our recent acquisitions, we have added expertise and specialised skills to not only provide a broader range of services, but to also enhance our delivery capability.

Intellicom matches our exceptional service methodology and ethos, and adds its large customer base and cutting edge Cloud platform as well as its channel marketing and CRM Integration and software development expertise.”

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